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docs: update all docs for staged default hours feature

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Update Technical Manual (API endpoints, DB schema, scheduling system, job catalogue), Admin Manual (scheduled changes workflow), Overview, Future Work backlog, and README to reflect the new staged default hours change scheduling system with conflict detection and auto-apply at 00:05.
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popertots
2026-08-22 00:34:49 +01:00
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README.md
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@@ -4,13 +4,13 @@ Nail salon booking platform — Go 1.26.5 backend + SvelteKit 5 SPA + PostgreSQL
## Features
**Booking**: Self-service (customer), walk-in (admin), call-in (admin). Slot reservations prevent double-booking (4 TTL types). **Self-blocking prevention**: `excludeUserID` parameter filters a user's own `RESERVATION` entries from time blocker overlap checks, allowing re-reservation and booking at overlapping slots. **Explicit cancellation**: `DELETE /api/bookings/reserve` releases a user reservation; `DELETE /api/admin/bookings/reserve` releases an admin walk-in/call-in reservation. **Background cleanup**: Centralised cron scheduler (`backend/internal/jobs/`) runs 20 maintenance jobs: reservation/deposit cleanup every 5min, hourly campaign transitions, daily unpaid-booking notifications, GDPR anonymization, financial aggregation, and token/code cleanup. Guest accounts with GDPR-compliant anonymization (including `RESERVATION:edit_request:%` scrubbing). Service eligibility based on age + patch test validity. Overlap checks use `FOR UPDATE` row locks inside transactions. Closing-hours validation extracted into a reusable `closing_time` helper.
**Booking**: Self-service (customer), walk-in (admin), call-in (admin). Slot reservations prevent double-booking (4 TTL types). **Self-blocking prevention**: `excludeUserID` parameter filters a user's own `RESERVATION` entries from time blocker overlap checks, allowing re-reservation and booking at overlapping slots. **Explicit cancellation**: `DELETE /api/bookings/reserve` releases a user reservation; `DELETE /api/admin/bookings/reserve` releases an admin walk-in/call-in reservation. **Background cleanup**: Centralised cron scheduler (`backend/internal/jobs/`) runs 21 maintenance jobs: reservation/deposit cleanup every 5min, hourly campaign transitions, daily unpaid-booking notifications, staged default hours auto-apply, GDPR anonymization, financial aggregation, and token/code cleanup. Guest accounts with GDPR-compliant anonymization (including `RESERVATION:edit_request:%` scrubbing). Service eligibility based on age + patch test validity. Overlap checks use `FOR UPDATE` row locks inside transactions. Closing-hours validation (`closing_time.go`) resolves both current and staged default hours.
**Payments**: Square Terminal (in-person) + Web Payments SDK (online). Cash with change calculation. Gift cards (12-digit code or account balance). Saved cards for faster checkout. Tips on completed bookings. Refunds with notice-period tiers and deposit protection (72h/24h thresholds). All payment types: deposit, full, partial, balance, tip. Payment >20% of total promotes `pending_release` bookings back to `confirmed`. Deposit paid is computed from payments on-the-fly. The first 50% of each payment is always carved out as deposit (via `buildSplitRecords`); any overflow beyond the booking total becomes a tip. A PostgreSQL `pg_advisory_lock` serializes payment attempts per-booking to prevent two-tab double-payment races. Gift card purchases now insert a pending payment record with VAT before calling Square — the DB transaction commits first, so Square failures leave a retryable pending record.
**Gift Cards**: Multi-method purchase (cash, card machine, online card, giveaway). Inventory cards for stock management. 24-month rolling expiry. Idle account cleanup (2yr/5yr thresholds). Expired balance recovery with admin audit trail. Transaction audit log. Idempotency keys for purchases.
**Scheduling**: Default weekly hours, holiday/exceptional groups, time blockers (one-off + recurring with cron). Lunch protection. Late-night lock (22:00–11:00). Admin schedule page (Google Calendar-style week view).
**Scheduling**: Default weekly hours, holiday/exceptional groups, time blockers (one-off + recurring with cron), **staged default hours changes** (schedule future changes with effective date picker, conflict detection, and auto-apply at midnight). Lunch protection. Late-night lock (22:00–11:00). Admin schedule page (Google Calendar-style week view).
**Custom Services**: One-off or special-request services not in the permanent catalog. Admin management with create, edit, promote to permanent service (migrates booking references), and delete. Full CRUD API with search, popular sorting, and pagination. Can be added to any booking alongside regular services.